Blue Horizon Home Care (a brand of Tengri Group Inc.) respects your privacy. This Privacy Policy explains what personal information we collect when you visit bluehorizonhomecare.org or contact us, how we use it, and the choices you have.

01.Scope

This Privacy Policy applies to information collected through bluehorizonhomecare.org and when you contact us by phone, email, or any form on the Site. It does not apply to information collected by third parties whose services we link to or embed (for example, Microsoft Bookings), which is governed by those parties' own privacy policies.

02.Information we collect

We collect only the information needed to respond to your inquiry and provide our services. This includes:

Category	Examples	When we collect it
Contact information	Name, phone number, email address, town or county	When you submit a form, call, email, or book a consultation
Inquiry details	The situation you describe (e.g., "care is for my parent"), free-text notes	When you complete the consultation form or send an email
Booking information	Date, time, and any details you enter into Microsoft Bookings	When you schedule a consultation through our booking calendar
Technical information	IP address, browser type, device type, pages visited (server logs only)	Automatically when you visit the Site, via standard hosting logs

03.How we use information

We use the information you provide to:

• Respond to your inquiries and schedule consultations;
• Discuss potential care arrangements and provide quotes;
• Send service-related communications (for example, appointment confirmations);
• Operate and maintain the Site, including security and fraud prevention;
• Comply with legal obligations.

We do not use your information for advertising or marketing purposes without your consent.

04.How we share information

We share personal information only as needed to operate the Site and respond to you, and only with the following categories of recipients:

• Service providers: Microsoft (Microsoft 365 email, Microsoft Bookings), GitHub (Site hosting), Google (Fonts). These providers process information on our behalf under their own terms.
• Our team: Authorized personnel of Tengri Group Inc. who need access to respond to you or coordinate care.
• Legal compliance: If required by law, court order, or to protect our rights, safety, or property.

We do not sell, rent, or trade personal information. We do not share personal information with advertising networks.

05.Data retention

We keep contact and inquiry information for as long as is reasonably necessary to respond to you, evaluate whether to provide services, and comply with legal obligations. If you do not engage us for services, we will typically delete inquiry-only records within 24 months of last contact.

If you become a client, we retain client records for the duration of the engagement and for any period required by applicable law.

06.Your choices and rights

You may:

• Ask us to access, correct, or delete personal information we hold about you;
• Opt out of further communications by replying to any email we send or calling us;
• Decline to provide information, with the understanding that we may not be able to respond to your inquiry.

To make a request, contact us using the details in Section 12.

07.Cookies and analytics

The Site does not set its own cookies. Embedded third-party services (such as Microsoft Bookings, when you click through to it) may set cookies under their own privacy policies. You can configure your browser to refuse or alert you to cookies; doing so will not affect your ability to use the main pages of this Site.

08.Children's privacy

The Site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.

09.Security

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. However, no internet transmission or electronic storage method is fully secure, and we cannot guarantee absolute security.

10.State-specific privacy rights

Depending on where you live, you may have additional rights under state law (for example, the California Consumer Privacy Act, the Virginia Consumer Data Protection Act, or similar laws). These rights may include the right to know what personal information we have collected, the right to delete it, and the right to non-discrimination for exercising your rights.

To exercise any of these rights, contact us at the address in Section 12 and clearly state your request. We may need to verify your identity before responding.

11.Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top. Material changes will be posted prominently on the Site.

12.Contact

For privacy questions or requests: